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Return Policy

We're proud to offer a 30 day return policy on all eyewear purchased from Eyeglasses123. Our complete return policy is below:

  • Receive a full refund on eyeglasses and sunglasses returned within 30 days of delivery.
  • Refunds will be issued to the original payment method on file.
  • No restocking fees will be assessed on returns of eyeglasses or sunglasses.
  • You are responsible for the cost of return shipping.
  • Be sure to ship items back in a well protected shipping box.
  • All prescription lenses are custom made and therefore a 50% refund will apply on prescription lenses and all lens treatments. If you received free prescription lenses with your purchase, a fee of $24.95 will be deducted from your return to cover the cost of the prescription lenses.
  • Our customer service department is happy to assist with exchanges. Please email for further instructions (the above prescription lens policy also applies to exchanges).

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Click here to download the Return Label (PDF)

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